Updates to the visitor economy guidance

10th May 2021

The visitor economy section of the working safely during coronavirus guidance has been updated to reflect step 3 (no earlier than 17 May) of the roadmap.

In Step 3, the following measures will apply:

Visitor attractions and recreational venues can open both indoor and outdoor areas.
This includes:

Games and recreation facilities, such as bowling alleys, skating rinks, go-karting venues, laser quest, escape rooms, paintballing, indoor play and soft play centres and areas (including inflatable parks) and trampolining centres.
Water parks and theme parks.
Animal attractions at zoos, safari parks, aquariums, and wildlife centres.
Attractions such as botanical gardens, heritage homes and landmarks.

Most indoor and outdoor entertainment venues can open to the public. This includes venues such as theatres, concert halls, cinemas, museums and galleries, casinos, arcades and bingo halls.

Indoor and outdoor events can take place, but measures apply including following COVID-secure and social distancing guidance.

Events permitted from Step 3 (which include business events such as conferences and exhibitions, live performances, and sport events) should follow all COVID-secure guidance, adhere to all legal requirements, and take all reasonable action to mitigate risk to public health. An event cannot take place in either Step 2 or Step 3 if it is unlikely that social distancing between groups of attendees can be maintained, or if other COVID-secure requirements cannot be met. This may be the case for events such as music festivals and carnivals.
Capacity restrictions apply to both indoor events (1,000 people or 50% of a site or venue’s capacity, whichever is lower) and outdoor events (4,000 people or 50% of a site or venue’s capacity, whichever is lower).
Further guidance can be found in the sections for business meetings and events and other events and attractions, and in the organised events guidance for local authorities.

Tours and transport services:

Indoor and outdoor guided tours are permitted, but must operate within the legal gathering limits and follow COVID-secure guidance. Tours can be provided for a single permitted group of visitors (up to 30 people outdoors; up to 6 people or 2 households/bubbles indoors), or multiple permitted groups (of up to 30 people outdoors; groups of up to 6 people or 2 households/bubbles indoors) that are kept separate throughout the activity. You can find more information in the section on changes to operations.
Private hire coaches are permitted for a private group of a single household/bubble, and may also accommodate groups containing multiple households travelling together to the same destination or making the same journey (e.g. for the purposes of a leisure tour). This can only take place under certain conditions and where coaches operate in line with social contact limits, meaning that permitted groups (of 6 people or 2 households/bubbles) must be kept separate at all times whilst indoors on the tour. You can find more information in the section on changes to operations.
All heritage railway services are permitted to operate. This includes heritage railway services operating as public transport (journeys from point A to point B), as well as those provided primarily for dining or other recreational purposes, or for the carriage of passengers from the same start and end point. You can find more information in the section on changes to operations and the guidance on safer travel.
Private aircraft and hired self-fly aircraft are permitted for groups of up to 6 people or 2 household/bubbles. You can find more information in the guidance on safer travel, and guidance on international travel.
Self-drive day-hire of boats is permitted, within the legal gathering limits. There are different restrictions for different types of vessels. Boats which are open-air can be used within the legal gathering limits (by a group of up to 30 people). Boats which are enclosed can only be used by up to 6 people or 2 households/support bubbles. You can find more information in the section on changes to operations.
Self-drive holiday-hire (where people make overnight stays) of boats is permitted for up to 6 people or 2 households/bubbles. You can find more information in the section on changes to operations.
Skippered boats can operate within the legal gathering limits. There are different restrictions for different types of vessels. Boats which are open-air can be used by groups of up to 30 people, and multiple groups are permitted under certain circumstances. Where boats are partially or fully enclosed, people should only gather indoors within their group (up to 6 people or 2 households/bubbles) and groups should not mix. Multiple groups are permitted inside under some circumstances. You can find more information in the section on changes to operations.
Domestic cruises (departing from, and returning to, UK ports) can operate, with restrictions on capacity. They may operate beyond UK waters, but are restricted to UK port calls. Groups of more than 6 people or 2 households/bubbles will not be allowed to mix indoors, whether or not they originally booked in the same group. You can find more information in the guidance on domestic cruise ship travel and the UK Chamber of Shipping’s COVID-19 framework for operators.